Privacy Policy for SmileSearch
Last Updated: May 6, 2025
Introduction
SmileSearch ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, smilesearch.com.au and use our dental practice location services.
By accessing or using our website, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Register for an account
- Subscribe to our newsletter
- Request information about dental practices
- Submit feedback or contact us
- Use our dental practice search features
This information may include:
- Your name
- Email address
- Phone number
- Postal code or address
- Information about your dental needs or preferences
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on pages
- Referring URLs
- Geographic location (city/state level)
We collect this information using cookies, web beacons, and similar technologies. This helps us improve our website functionality and customize your experience.
How We Use Your Information
We may use the information we collect for:
- Connecting you with suitable dental practices in your area
- Providing, maintaining, and improving our website and services
- Processing your requests and responding to your inquiries
- Communicating with you about updates, promotions, or relevant dental information
- Analyzing usage patterns to enhance user experience
- Preventing fraudulent activity and enhancing security
- Complying with legal obligations
Disclosure of Your Information
We may share your information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service.
Dental Practices
When you search for dental practices or request appointments through our service, we share necessary information with the relevant dental practices to facilitate your request.
Business Transfers
If SmileSearch is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to restrict or object to processing
- Right to data portability
To exercise these rights, please contact us using the details provided in the "Contact Us" section.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website and enabling you to use its features
- Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our website
- Functionality Cookies: Allow our website to remember choices you make and provide enhanced features
- Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow
Cookie Management
Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain cookies, or receive a notification before a cookie is stored. Please note that disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Australia and choose to provide information to us, please note that we transfer the information to Australia and process it there.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: smilesearch.tech@gmail.com