Cookie Policy
Last updated: 17th Sep 2025
This Cookie Policy explains how SmileOS Pty Ltd ("SmileOS", "we", "us", "our") uses cookies and similar technologies on the SmileSearch website ("Site").
By using our Site, you consent to the use of cookies as described in this Policy.
1. What Are Cookies?
1.1 Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide insights into site usage.
2. Types of Cookies We Use
2.1 Essential Cookies
• Required for the operation of the Site.
• Enable core features such as secure login, navigation, and form submissions.
• Cannot be disabled.
2.2 Analytics Cookies
• Collect anonymous information about how visitors use the Site.
• Help us understand traffic sources, popular pages, and improve site performance.
• Example: Google Analytics.
2.3 Marketing & Advertising Cookies
• Track browsing behaviour across websites to deliver relevant ads.
• Allow remarketing campaigns and audience insights.
• Examples: Facebook Pixel, Google Ads Conversion Tracking.
2.4 Functionality Cookies
• Remember user preferences and settings.
• Provide enhanced features such as saved logins and personalised experiences.
3. Why We Use Cookies
We use cookies to:
(a) Ensure the Site functions correctly.
(b) Improve performance and usability.
(c) Analyse how visitors engage with the Site.
(d) Deliver personalised marketing and remarketing.
(e) Help clinics listed on SmileSearch reach the right audience.
4. Third-Party Cookies
4.1 Some cookies are placed by third-party services we use for analytics, marketing, and functionality. These providers may collect and process data in accordance with their own privacy policies.
4.2 Common third parties include Google, Facebook, and other advertising networks.
5. Managing Cookies
5.1 You can control or disable cookies through your browser settings. Most browsers allow you to:
• Block all cookies.
• Delete cookies when you close your browser.
• Receive alerts before a cookie is stored.
5.2 Please note that disabling certain cookies may affect functionality and user experience on the Site.
6. Updates to this Policy
We may update this Cookie Policy from time to time. Any changes will be published on this page with the "Last Updated" date revised accordingly.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us:
SmileOS Pty Ltd
Email: hello@smilesearch.com.au